5 Best Practices for Hiring Your Next IT Rock Star

Finding top tech talent is a goal for every company. Often, these roles are critical to the functioning of other business areas. With that in mind, you want to make sure you find the best candidates possible. But, how do you separate the rock stars from the rest of the pack?

While traditional mechanisms, like resumes and educational qualifications, can provide a good start, they only provide a fundamental understanding of their capabilities. Essentially, you are testing a top-of-the-line graphics card by observing the picture on a CRT monitor.

If you want to see who can shine in the position, consider these five best practices to get you the kind of information you need to make a better hiring decision.

1. Put Their Skills to the Test

Just because an applicant looks like they have the right stuff on paper doesn’t mean they can put that knowledge into practice. Remember, you don’t have to be a straight-A student or employee of the year to have these items show up on a resume. If you want to know what they are made of, consider a test.

Now, this doesn’t mean you need to give everyone access to critical systems to see what they can do. Instead, see if there is an adequate simulation that can do the job. If that isn’t available, even having them provide solutions to problems on a whiteboard can help. This will help you see what they can do, as well as how passionate they are about doing it.

2. Always Check References

Contacting references allows you to see how the candidate’s previous work was perceived by others. It gives a resume context and can give you insights you would otherwise miss. Even though most applicants wll list references that will say the most positive things, it can still be valuable.

When references are limited in what they can say, and the candidate no longer works with the reference, consider asking them if the person would be eligible for rehire into the same department or position, or if they would work with the applicant again. This can give some people an opening where a simple yes or no response can mean more.

3. Consider the Content of Cover Letters

Thanks to the internet, it is easy to design a professional-looking resume. So don’t pay too much attention to the format and really zero in on the content. Their cover letter should be engaging and designed to market them as an ideal candidate. Standard copy-and-paste jobs can be a sign of a rushed job or an assumption the content didn’t matter. Applicants who craft individual letters targeting the position to which they are applying, are likely more passionate about the work and more engaged when doing their work.

4. Focus on Things You Can’t Teach

Given the opportunity, most people can learn any hard skill a job requires. However, soft skills are harder to pass along. If someone has the enthusiasm, desire and drive, but only has fundamental skills, they may be in the perfect position to be molded into exactly what you need. In contrast, someone with all of the skills but no excitement about the work may remain disinterested over the long term.

5. Don’t Rush

As challenging as it is to be without a body in that chair, rushing could lead to less desirable results. Take your time to complete every step of the process well. If you don’t find a great candidate from the first batch, consider advertising the position in different ways to attract new interest.

For those times when you can’t sort through the sea of resumes alone, consider working with a staffing company to help narrow the field. Resolution Technologies has the industry-specific experience you need to help you make a more intelligent choice. Contact Resolution Technologies today, and you can have a new IT rock star employee before you know it.


Check Out These 4 IT Management Best Practices

IT management is a broad term that can apply to any of your IT systems, expenditures and plans. To make sure you have all of your bases covered, you need to focus on best practices in four key areas: strategic planning, enterprise architecture, asset management and security. By addressing concerns within these core functional areas, you can make sure your overall IT management strategy is designed to produce optimal results.

IT Strategic Planning

To create a robust IT strategic plan, you need to have input from a diverse group of employees and managers. This helps create a big picture plan for the direction of IT in the organization and ensures all key stakeholders have input into large-scale decisions. Get everyone committed to regular meetings and status updates, and use the overall framework to drill down into individual milestones.

Regardless of anything you do, trying to manage IT needs without a plan will likely run into trouble. However, the program can be flexible enough to allow for changing priorities or new technological advancements of interest.


Enterprise Architecture

Your enterprise architecture is the backbone of all of your IT operations. Without sound architecture, you can encounter many functional frustrations that can otherwise be avoided. Understand your current technical capabilities and limitations, and consider how to address the constraints in the future.

Further, make sure your infrastructure is prepared to grow with the needs of the business. This can require a significant commitment of resources, but failing to keep pace with the speed of business today, you will find your organization suffering as a whole.


IT Asset Management

Outside of your primary infrastructure, you are surrounded by a variety of other IT assets that must be managed appropriately. Determine the lifecycle of current equipment and software solutions, and create a method for addressing equipment needs before a solution becomes obsolete.

Additionally, make sure there is a solidified process for managing broken and outdated equipment. If confidential information is contained on machines, you need a disposal process that accounts for the destruction of this data, even if it means shredding components. Failure to manage this side of your IT assets can lead to information being found by someone out of the organization, which can pose a significant risk to internal operations.

IT Security

Securing your network and assets is critical in today’s connected workplaces. Make sure that all equipment meets current security standards at all times. Automate security software updates for employee devices and restrict access to the network to only company-approved devices. Failure to have security protocols in place puts you at greater risk of intrusion or infection. This can compromise the quality of your data, allow information to be viewed by unauthorized personnel and render systems unusable.

Do You Have the Right People for the Job?

If your organization does not have critical skill sets available, some of these practices may be challenging to institute. That’s where Resolution Technologies can help. Contact Resolution Technologies for all of your IT staffing needs and make these best practices a reality for your organization.


You Need Top Performers: 3 Things to Look For in Your Next Hire

While the goal of every hiring is to find the best candidate for the position, it can be challenging to determine which characteristics are most valuable.  While an ability to perform the tasks associated with the position will always be a key, additional traits can take an employee from mediocre to excellent within a workplace.  Before you send an official offer out to your next hire, consider these three signs of a top performer in the making.

Emphasis on Their Craft

While all technical employees are expected to understand their area of expertise, top performers push to excel at the technical aspects of their job.  Often, they keep up-to-date with industry trends for their own benefit, and may even pursue outside training to keep pace with the evolving industry.  While they may also possess generalist skills in other technical areas, they demonstrate a true passion for their specific area, and will likely bring an increased level of energy to the position.

This level of focus often accompanies a tendency to take the initiative in regards to their work, as well as the development of their skills.  These workers generally seek out new assignments when the opportunities arise, and are open to exploring new and different ways to handle tasks as they are assigned.  They tend to believe that challenges within their work provide them an opportunity to grow when others may see it in a less positive light.

Respect for Organizational Priorities

Regardless of the personal preference, top performers understand that respecting a business’s bottom line is essential to overall business success.  With that in mind, they are willing to contribute to whichever tasks best support the business, and will always make critical tasks a priority.  Additionally, they treat business priorities as their own, making the success of these tasks a personal priority worthy of extreme care and attention.

While adequate employees may hem and haw about taking on responsibilities outside of their core focus, top performers will accept responsibilities that are within their capacity in times of need.  This often makes them a go-to employee in moments of crisis, and ideal candidates for future development, as their flexibility can make them easy to work with during times of change.


Top performers know how to network.  They are comfortable working with personnel from within all of the levels of an organization, and handles external contacts with ease.  Additionally, they are often willing to jump in and lend a hand to coworkers who may be struggling or overwhelmed by current tasks

Relationship-oriented employees often have large support networks outside of their current organization, allowing them access to additional sources of knowledge in cases where assistance is needed quickly.

Often, top performers are also seen as emotionally stable, and brings a level of consistency to their work and their environment.  They are willing to compromise, and have an open mind when it comes to hearing the concerns of others with a stake in a project or issue.

Are you looking for top performers?

By focusing on candidates who bring these traits to the table, you increase your odds of finding the kind of employee who will be a top performer for your business.  If you would like assistance in locating your next superstar employee, contact Resolution Technologies today and let their experience guide you along the way.


Career Guide

How To: Dress For Interview Success

How To Dress for Interview Success

You’ve landed an interview and now you’re struggling to decide what to wear. The old saying is true — perception is reality. Your first impression to a recruiter or employer can occur the moment you walk in the room. What you’re wearing can tell a lot about who you are, so it’s important to dress your best and present yourself appropriately.

Tips to dress your best

  • It’s always best to be overdressed than too casual. A well-fitting business suit is your safest and best bet.
  • Make sure you have your clothes cleaned and pressed.
  • Prepare your outfit the night before so you don’t waste valuable time the day of. Don’t be late!
  • Wear makeup and jewelry that are appropriate.
  • Avoid wearing strong perfume or cologne.
  • Make sure any facial hair is well-groomed — get a haircut if you need one.

Men’s Interview Attire 

  • Suit (solid color – navy or dark grey)
  • Long sleeve shirt (white or coordinated with the suit)
  • Belt (that matches your shoe color)
  • Tie
  • Dark socks, conservative leather shoes

Interviewing Dos and Don'ts - Males

Women’s Interview Attire

  • Suit (solid color – navy or dark grey)
  • The suit skirt should be long enough so you can sit down comfortably.
  • Coordinated blouse
  • Conservative shoes

Interviewing Attire Dos and Don'ts - Females

Dress smart, get hired

A sharp suit alone isn’t going to get you the job, but your chances of getting a job are higher if you dress to impress. Having a well-prepared interview outfit shows that you care about yourself and can even reflect your job performance.

Paying attention to the little details can not only reflect your personality in your outfit, but can also transfer to how you handle tasks at work. You want the recruiter or hiring manager to take you seriously, so take the steps to take yourself seriously. Best of luck in your next interview! Have confidence, dress sharp, and adequately prepare yourself in order to get you to the next round.


Looking at connecting with recruiters or employers on LinkedIn? View our blog post, How To: Create the Most Effective LinkedIn Profile to revamp your profile before you connect.


Here at Resolution Technologies, we understand that serving our clients and consultants is what matters most and promise to never lose sight of that! We take the time to understand your individual needs through face-to-face interaction and strive to always make sure your objectives are met. Resolution Technologies is a full-service Information Technology Staffing firm offering flexible solutions for our clients ranging from contract, contract-to-perm, and direct perm placements. Whatever your needs are, we promise to provide unrivaled quality and service.

Career Guide

6 Things You Shouldn’t Put on Your Resume

Resume (2)

Formatting your resume can be tough. Sometimes, it seems like there are a billion ways to create a resume and there’s really no right formula to do so. Although you should create a resume that best reflects you as a candidate for a position, there are things that could hurt you in your job search if they’re included.

You could be up against a handful of other candidates, so it’s important to make sure you take your time to take a hard look at your resume to remove any errors or inconsistencies. A resume is often an employer’s first impression of you, so you have to create a resume that stands out and doesn’t get tossed aside. Below, we’ll outline SIX elements that should NOT be included in your resume.

1. A list of references

When writing down a list of references or saying “references available upon request,” you’re wasting a valuable line of your resume. Unless an employer or recruiter specifically asks for you to list references on your resume, you should leave them off. If an employer wants to speak with your references, they will most likely ask you to provide that information separately.

2. Personal information

Don’t include things like your height, weight, marital status, and religious or political preferences on your resume. Not only is this irrelevant and inappropriate, it’s also illegal for an employer to ask this information in your interview. You should leave room for professional experience instead.

3. Pictures or images

A headshot or other pictures of yourself or work takes up valuable space on your resume to talk about past roles and experiences, but it’s also inappropriate. Including images on your resume makes it appear less formal. If you have work or projects that you’d like to showcase, prepare a portfolio that you can offer to show recruiters or employers in addition to your resume.

4. False information

Even when you’re trying to expand upon your experience, it’s important to keep it as true as possible. You don’t want to say you’re an expert at a certain software or platform, get hired, then not be able to use it in your new job. Be honest with recruiters or employers and let them know, “Hey, I’m not extremely proficient in using this software, but I’m willing to learn.”

5. Links to unprofessional content

Many individuals are beginning to create professional social media accounts on sites like Twitter and LinkedIn. If you’re tweeting or posting professional content that relates to your industry or the job you’re looking for, feel free to provide your Twitter handle or LinkedIn profile link on your resume. However, if you have a personal account that might have inappropriate pictures or content, it’s best to leave this off your resume.

and the biggest mistake of all…

6. Grammatical errors and typos

Always make sure you read and re-read your resume before you send it out. You can even ask other people to look over it for you to check things you missed. Grammatical errors will show an employer that you don’t pay attention to detail and could get you automatically rejected for a position. Also, make sure your contact information is correct. You’ll want the employer to be able to get in touch with you in the best way possible.

Ok, so what’s the big takeaway?

At the end of the day, creating a resume is all about presenting the best version of yourself. You want to include valuable information that will get you hired and keep off the things that won’t, because every inch of your resume is precious space. Recruiters and employers often look at hundreds of resumes a day. You don’t want to make a mistake that will get yours tossed in the trash. Pay close attention to detail and spend some time creating and perfecting your resume — it’ll be worth it in the long run!


You’ve perfected your resume and now it’s time for an initial phone interview. Check out our blog post for 5 Tips for Your Next Phone Interview! To apply for one of our latest IT or business positions, visit


Here at Resolution Technologies, we understand that serving our clients and consultants is what matters most and promise to never lose sight of that! We take the time to understand your individual needs through face-to-face interaction and strive to always make sure your objectives are met. Resolution Technologies is a full-service Information Technology Staffing firm offering flexible solutions for our clients ranging from contract, contract-to-perm, and direct perm placements. Whatever your needs are, we promise to provide unrivaled quality and service.

Career Guide

5 Tips for Your Next Phone Interview


You’ve successfully made it through the resume submission, and now the company is interested in taking the next step by setting up a phone interview with you. A lot of people think that an interview over the phone is easier than face-to-face, but it’s important to take this step seriously in order to make it to the next round of the interview process. Below, we’ll outline 5 tips to help you be successful during your phone interview from start to finish.

1. Research the company and the interviewer

By looking at the company’s website and checking out your interviewer’s LinkedIn profile, you can be knowledgeable about recent happenings, latest awards, the company’s culture, and more. If you have a better understanding of how the company operates and performs, you’ll be able to better connect during your interview and show that you’re interested in joining their team. Spend an hour or so before your interview to familiarize yourself. Since it’s a phone interview, you can keep your laptop open in front of you to reference the company website or an interesting article.

2. Be ready to take the call

Plan to be ready for the call at least 5 minutes before the scheduled time in case the interviewer calls early. You don’t want to be caught off guard if you’re not in a private area. To make sure you have optimum reception, you may even consider taking the call from a landline instead of your cell phone.

3. Have the proper materials

Make sure to have a copy of your resume in front of you, as well as the job description and any notes and questions you have about the position. Your interviewer will have your resume and may ask you to walk them through your prior experience. By having your resume on hand, you’ll be able to answer questions with specific experiences that relate to the job you’re interviewing for.

4. Sell yourself in the best light

The last thing an employer wants to do is hire someone with a negative attitude. It’s important to avoid negative comments about a former job or an employer. The past is the past, so it’s important not to dwell in a bad experience or job.

Also, be sure to not exaggerate any of your technical experience. It’s important to be open and honest about your abilities or lack thereof. You could say, “I know what that is and know what it does, but I don’t have work experience with it. I would love the opportunity to learn it and have the ability to pick up new skills quickly.”

5. Ask the important questions

Allow the interviewer to run the interview and save your questions for the end. Don’t ask anything that you already know — salary, location, etc. Make sure you have a list of thoughtful questions about the position or the company. By asking questions that make your interviewer think, you show that you’re serious about your job search and finding a position that’s the best fit for you.

You’re ready!

Now that you have a few tips for your interview, you’ll be able to make a positive impression and move on to the next step of the interview process. Next steps typically include a face-to-face interview, technical aptitude screening, or even an offer if they think you’re the right fit for the job. Be prepared, keep a positive attitude, and answer every question to the best of your ability, and you could be on your way to a new position!



Here at Resolution Technologies, we understand that serving our clients and consultants is what matters most and promise to never lose sight of that! We take the time to understand your individual needs through face-to-face interaction and strive to always make sure your objectives are met. Resolution Technologies is a full-service Information Technology Staffing firm offering flexible solutions for our clients ranging from contract, contract-to-perm, and direct perm placements. Whatever your needs are, we promise to provide unrivaled quality and service.

Career Guide

How To: Create the Most Effective LinkedIn Profile

linkedin blog (1)

In the age of the Internet, social media is becoming a vital tool for finding your next job and networking with employers. The most powerful business networking tool out there right now is LinkedIn. With over 350 million users from 200+ countries, the networking possibilities are endless. In this blog post, you’ll learn why LinkedIn is important and how you can create the best profile to grow your personal brand.

personal branding (1)

Your personal brand is how you distinguish yourself against other candidates and relay to a potential employer why you’re the best for the job. Because your name is searchable on the Internet, your personal brand also reflects the information that’s available on search engines like Google and your social media profiles. In order to use this to your advantage, it’s important to build a LinkedIn profile that accurately reflects your personal brand.

LinkedIn gives you the opportunity to connect with other industry professionals, share content, join discussions, and create and build valuable business relationships. If you’re serious about building your personal brand and using social media to do so, LinkedIn must be a part of your social media mix. Let’s discuss some tips for creating the best LinkedIn profile to get you noticed by potential employers.

Key Elements of a Great LinkedIn Profile

  • Professional headline— Below your name, there’s room for you to create a tagline for yourself that will show up not only on your profile, but also on LinkedIn Search. You’ll want to include keywords that will make sure recruiters can find your profile when they search for professionals in your area. Here are some examples:
    • Software Developer at ABC Company
    • Sr. Network Engineer at Technology Corp.
  • Photo— Upload a professional headshot to make your profile stand out. Recruiters are more likely to view your profile if you have a photo. Make sure to use a photo that is business appropriate.
  • Background— Choose a creative background that reflects your personal brand. If you’re familiar with a Facebook cover photo, the LinkedIn background is very similar.
  • Contact info— Once people connect with you and are interested in your profile, they’ll need a way to contact you if they think you’d be a great candidate for their available position. There is a LinkedIn direct message feature, but there’s room on your profile to add your email, phone number, address, website, etc. Provide whatever information you’re most comfortable with sharing.
  • Showcase your work (adding media) LinkedIn allows you to add elements of your portfolio for your connections to see. This is a great way to display documents, photos, presentations, or videos that you’ve created. By showing examples of your work, potential employers or recruiters can get a better understanding of the work you’ve done. You can even add your resume to your profile.
  • Recommendations— Have a previous manager or co-worker that knows a lot about your skill set and how great of an employee you are? LinkedIn allows you to request written testimonials that show up under the respective company or position. This has the potential to be one of the most powerful aspects of your profile.
  • Skill and endorsements— Adding skills to your profile showcases your strengths. It also creates keywords that recruiters and employers will find when they search your profile. Your connections can even “endorse” you for your skills. Here’s an example of the skills section:

Screen Shot 2015-06-05 at 11.16.30 AM

The number and photos correspond to your connections who have endorsed you for a certain skill.

Staying Active on LinkedIn

The name speaks for itself — if you’re going to create a LinkedIn profile, it’s important to be active and stay engaged. One of the best ways to build relationships and grow your network is by using the website’s “people you may know” section to find former classmates, coworkers, or others in your industry. You can also run an advanced people search and find alumni as search tools to add connections.

Joining groups is another way to stay active in your network. There are millions of groups for LinkedIn users varying from IT Professionals, Young Professionals, and Your Local Alumni Chapter. Groups exist to share content and ideas, as well as bring people together. You can even build your own group if you can’t find one you like. Within a group, you can participate in discussions about hot topics, ask questions, and even share your own content, like blog posts or your favorite articles. Which brings us to our next point…

Generating Original Content

LinkedIn used to be a platform to strictly make connections and search for jobs. It has now become more social and allows for users to share their own content. You can publish your own blog posts and become a thought leader in your industry. If you had something to share, you can share it on your own feed to your connections, as well as to groups you are a member of. This is a great way to showcase your expertise and show that you’re keeping up with the latest trends. You never know, someone could read your blog post and contact you about an available position. Just be sure to keep your content appropriate and professional. Publishing original content can lead to a stronger personal brand.

So, what’s the biggest takeaway?

We’ve shared a lot of information with you about creating a LinkedIn profile to build your personal brand. This will get you started, help you find connections, and allow you to gain valuable exposure in your network. However, the most important thing you can do to get noticed by recruiters and employers is STAY ACTIVE. Don’t let your profile just sit there and take up space in the LinkedIn world. Create a profile and then fill it with as much information as you can about yourself and your professional experience. Your LinkedIn profile serves as a visual resume, so use this to your advantage. You might just find your next career challenge if your profile is strong enough and used to its greatest potential.


Want to learn more about using social media in your job search? Check out our recent blog post to learn how!


Here at Resolution Technologies, we understand that serving our clients and consultants is what matters most and promise to never lose sight of that! We take the time to understand your individual needs through face-to-face interaction and strive to always make sure your objectives are met. Resolution Technologies is a full-service Information Technology Staffing firm offering flexible solutions for our clients ranging from contract, contract-to-perm, and direct perm placements. Whatever your needs are, we promise to provide unrivaled quality and service.




Career Guide

How To: Use Social Media In Your Job Search

social media blog

Just a few years ago, finding a job was as easy as looking at a job board, submitting a resume, and waiting for a recruiter to pick up the phone and give you a ring. These days, that’s unfortunately not the case. It seems like everyone is on social media, from your co-workers to your great-aunt. While some may think it’s smart to avoid social media when looking for a new job, it’s becoming an important tool that connects job seekers with potential employers.

Not only can you use social media to learn more about a company’s culture, you can also use your social media presence to become more connected with your industry. In this post, we’ll outline the importance of social media in your job search, as well as the “do’s and don’t’s” of using social media to land your next job.

Why Use Social Media?

Employers are starting to recruit potential employees through social media platforms as a strategic tool over conventional job boards. By using the connections you have, you can utilize the networking aspect of social media to find jobs at specific companies or in geographic areas that most interest you.

Being online not only connects you with vast amounts of information, it can also open you up to a wide network of professionals. Networking is crucial to your job search — it’s all about who you know. By making connections, you’ll be able to showcase your expertise and skills to those in your network that can connect you to opportunities that may not otherwise be posted online.

Now, let’s talk about what’s right and what’s wrong when it comes to using social media to take the next step in your career.

Social Media DOs

  • DO set up a LinkedIn account if you haven’t already. LinkedIn is THE go-to social media platform for professionals. This website serves as a visual resume where you can upload your portfolio of past work and current projects, and it also allows you to connect to other professionals and see their profiles and experience. LinkedIn even suggests jobs that they think you’d be interested in. We’ll go into more detail about creating a LinkedIn profile in a later post, but the key is making sure your profile is complete. If you have an empty profile, you’re not using your profile to its full potential.
  • DO showcase your expertise in your industry. Join groups on sites liked LinkedIn for professionals that also work in your industry. Social media is all about interacting, so join group discussions about the latest trends and get engaged.
  • DO follow companies in your industry or others that you’re interested in. By following a company on social media and knowing what’s going on within the company, you’ll be able to speak to your knowledge of the company during an interview. This shows that you’re serious about working for them. Don’t be scared to tweet at them either — they just might respond!
  • DO share articles relevant to your industry on sites like LinkedIn, Twitter and Facebook. This shows potential employers and others in your industry that you’re engaged with the latest trends and will keep you up-to-date with what’s happening.

Social Media DON’Ts

  • DON’T post anything you wouldn’t want an employer to see. Everything you put online stays on the Internet forever, so be careful about what you post. Employers often hire third-party companies to perform a search of a candidate’s social media presence. Don’t post anything that could come back and haunt you later, especially photos of alcohol and wild parties.
  • DON’T create an account and let it sit there. Social networking involves interaction and attention. If you take the time to create a profile, make sure you devote some time to commit to being active and staying engaged. There are many powerful tools behind social media that will be wasted if you don’t take advantage them.
  • DON’T use a photo on your LinkedIn profile of you at the bar with your friends. If you’re going to use professional social networking, keep it professional. Again, what employers can see online speaks of your character and impacts your personal brand. Put on a button-up shirt or a dressy blouse for your photo that shows you clean up well.
  • DON’T talk badly about companies or other people on social media. Everyone’s watching what you say. Make sure to keep the content clean. If someone sees you bashing others online, that could reflect the kind of employee you could be in the workplace. It’s important to keep the content you post neutral, so be careful when posting about touchy subjects like religion or politics.

Social media can be a powerful tool when conducting your job search if used in the right way. If you take the time to set up a profile, build a network, and engage in conversations, you could find yourself presented with a job opportunity that you never thought you’d have.


Here at Resolution Technologies, we understand that serving our clients and consultants is what matters most and promise to never lose sight of that! We take the time to understand your individual needs through face-to-face interaction and strive to always make sure your objectives are met. Resolution Technologies is a full-service Information Technology Staffing firm offering flexible solutions for our clients ranging from contract, contract-to-perm, and direct perm placements. Whatever your needs are, we promise to provide unrivaled quality and service.